APA Style
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. (2009).
Services Marketing Integrating Customer Focus Across The Firm .
:
Mc. Graw-Hill.
Chicago Style
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Services Marketing Integrating Customer Focus Across The Firm.
:
Mc. Graw-Hill,
2009.
Text.
MLA Style
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Services Marketing Integrating Customer Focus Across The Firm.
:
Mc. Graw-Hill,
2009.
Text.
Turabian Style
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Services Marketing Integrating Customer Focus Across The Firm.
:
Mc. Graw-Hill,
2009.
Print.