APA Style

PAYNE,SHELIA. (1999). GROLIER BUSINESS LIBRARY: DELIVERING CUSTOMER SERVICE . HONG KONG: GROLIER INTERNATIONAL INC.

Chicago Style

PAYNE,SHELIA. GROLIER BUSINESS LIBRARY: DELIVERING CUSTOMER SERVICE. HONG KONG: GROLIER INTERNATIONAL INC, 1999. Text.

MLA Style

PAYNE,SHELIA. GROLIER BUSINESS LIBRARY: DELIVERING CUSTOMER SERVICE. HONG KONG: GROLIER INTERNATIONAL INC, 1999. Text.

Turabian Style

PAYNE,SHELIA. GROLIER BUSINESS LIBRARY: DELIVERING CUSTOMER SERVICE. HONG KONG: GROLIER INTERNATIONAL INC, 1999. Print.